Answering Your Acupuncture & Wellness Questions

FAQ

Everything to Know Before Your Visit to Willow Tree Acupuncture & Wellness Clinic

A woman in a magenta blouse smiling and holding an open book about fertility acupuncture in a light, modern room.

What to Expect

Sometimes visiting a new doctor for the first time can be nerve-wracking. To ease stress and anxiety, we make it easy to get started on your path to healing. At Willow Tree Acupuncture & Wellness, we offer consultation appointments to..

  • Meet Dr. Kiné Fischler DACM, LAc one-on-one
  • Ensure you feel comfortable in the clinic space
  • Discuss your condition and review your medical history

Discuss a customized treatment plan, which may include…

  • Acupuncture
  • Electro Acupuncture
  • Auriculotherapy
  • Moxibustion
  • BioMat Therapy
  • Ozone Regenerative Therapy
  • Traditional Fire Cupping
  • Gua Sha
  • Chinese Herbal Medication
  • ATP Resonance BioTherapy™
  • Supplements
  • Nutrition
  • Exercise

Before the end of your consultation, we’ll agree upon the frequency, duration, and cost of your treatments and answer questions you have about your customized treatment plan.

Consultations generally take less than 20 minutes. You’ll be asked at the conclusion of the consultation if you would like to start the treatment plan right away. You also have the option to schedule your first treatment at a later date.

​To schedule a consultation, contact the clinic at 503-281-0030.

Expect to enjoy it! Most people are pleasantly surprised by the experience of an acupuncture treatment. Treatment produces a profound level of relaxation in most people and many patients enjoy a restful nap while on the table. Afterwards, most report a calm feeling of vitality and an improved ongoing sense of well-being.

Billing

Patients are sent a bill if their insurance company determines that they owe deductible, co-insurance, or if there is a non-covered service or amount. Our office does not determine how much you owe or why: this is determined by your insurance company and explained on your EOB (explanation of benefits).
A deductible is a set yearly dollar amount you will owe toward the cost of your medical care before your insurance company will begin to pay. Check your policy to determine the amount. A Co Pay is a set amount that you pay at the time of your treatment. Co-insurance is a percentage of your medical services that you owe. Non-covered services or amounts are determined by your insurance company. Your policy may have limits on the number of treatments per year or the procedures that they will cover. Your insurance company determines both the coverage (typically called benefits) of your particular insurance plan as well as the allowed payable amounts for acupuncture services. Co Insurance is a percentage of the insurance plan’s allowable amount.
If you can’t find your EOB from your insurance company it is usually available online. You can also call customer service and have the representative explain to you the details of what you owe and why for the date of treatment in question. The customer service rep can send you a hard copy of your EOB for your records upon request.

Please view our Billing Information page for more details.

Acupuncture

You do. Seriously! East Asian Medicine is the yin to the yang of Western medicine. EAM excels at preventative health and chronic illness, offering solutions that conventional medicine does not. Combining the best uses of Western and Eastern medicines and techniques truly achieves holistic wellness for your family. You deserve the best of both worlds!

East Asian Medicine, whether dealing with acupuncture, herbal formulas or both, is no more faith-based than Western medicine. Believing in the treatments can’t hurt, but it isn’t necessary for positive results. The biggest factor in success or failure depends on how motivated our clients are to keeping their appointments and taking the prescribed herbal formulas.

Absolutely! Acupuncturists are required to follow OSHA standards and only sterile, single-use disposable needles are used. Patients are absolutely assured that there is no transmission of communicable disease from patient to patient.

The frequency of treatments varies with each individual and the extent of their health issue. Most new patients begin treatment with sessions 2-3 time a week to get results more quickly. Acupuncture has a cumulative effect, each treatment building upon the last. Typically, a series of treatments produces lasting transformation. As patients experience improvement in their condition, treatments may be extended once a week to every other week, every three weeks, monthly and eventually seasonally.

Acupuncture promotes the body’s natural ability to heal itself, so most conditions can be corrected or improved. East Asian Medicine is a comprehensive system of preventative care and health maintenance with its effectiveness being well documented throughout its long history.

Chinese Medicine has proven to be exceptionally effective in treating: (list provided by the World Health Organization)

  • Women’s Health: Menstrual Irregularities, Menopause, Natural Fertility Enhancement Pregnancy, Childbirth, Lactation Difficulties, Post -Partum, Ovarian and Uterine Problems.
  • Men’s Health: Prostate, Infertility, Impotence.
  • Pediatrics: Asthma, Cough, Digestive Problems, Behavioral Problems, Ear Infections, Sleep Problems.
  • Pain Relief: Headaches, TMJ, Back Pain, Sciatica, Fibromyalgia, Chronic Pain, Post-Operative Recovery, Palliative Care.
  • Digestive Disorders: Indigestion, Constipation, Urgent Bowel Movements
  • Respiratory Problems: Asthma, Allergies, Common Cold and Flu
  • Mental Health: Depression, Anxiety, Stress Management

People are relieved to learn that acupuncture needles are extremely thin and completely unlike the needles they have experienced in the past. We use gentle techniques to place these tiny needles, and often the insertion is barely perceptible.

Once the needle is inserted, there may be a mild sensation of heaviness, achiness or tingling in the area of insertion. This is normal and even beneficial in many conditions. However, it is very rare that a patient describes this sensation as painful.

No. In fact, many find it much easier, safer and cost effective to maintain health than it is to recover it once it’s lost. Because of it’s ability to strengthen and nourish proper functioning in the body, EAM can be an important addition to any health program. Many acupuncture patients come in for monthly stress relief treatments and “tune-ups” for their immune system as part of their health maintenance routine. Preventive medicine is the best medicine.

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